outside the US please inquire about shipping and handling costs. insurance is additional and at the buyers request.
Taxes, applicable additional charges and shipping charges are not included in the item price. These charges are the buyer's responsibility. I accept payment though the Etsy system. If you purchase with a money order, the item will be held until the funds are collected. Payment must be received within three days or the item will be put back on the shelf next to the box of emeralds. Anything over $50 will be insured and filing a claim for lose or damage will be up to the buyer. Of course, I will help in any way that I can should this happen. I try to be very careful with the packaging.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Due to the nature of the items selected for A Box of Emeralds, all sales are final and sold on an "as is" basis. I describe and document the pieces with as much info as possible but in the end it is up to the buyer to make the virtual decision. Ask as many questions as needed and remember that not much in life is perfect. I look for character and aesthetic appeal, not perfection. I will do my best to outline any significant flaws.
I am a jewelry lover not a jeweler or gemologist. Most of my items are from my personal collection which I have been accumulating for years. Please ask any and all questions in advance of buying. Returns are disappointing for both buyer and seller and can be avoided by understanding what is on offer Again, ask questions if you are in doubt about a detail. Please contact me if there is anything special you are looking for. It just might be in my stash.