I try to ship as soon as possible, usually within a day or two, but it does take me longer sometimes. I ship everything through the USPS right now, first class with delivery confirmation; if you want to upgrade shipping or add insurance, let me know before you purchase.
I am willing to ship to other countries but there is a huge difference in shipping rates - if you live outside the US please contact me and we will figure out the best shipping solution.
Paypal and direct pay are the preferred methods of payment in my shop, but I will also consider money orders or personal checks - contact me to discuss deadlines, timelines and cancellation policies.
I am a licensed reseller in the state of California so my policy is to collect sales taxes on all sales to California addresses. If you are also a reseller and wish to purchase from me without paying sales tax, send me your resale information and I can make a special listing for you.
Returns & exchanges
No returns, exchanges or refunds after 30 days (from the post office confirmed delivery date). I'm happy to work with you if there is a problem but it needs to be brought up in a reasonable amount of time.
Custom orders are not eligible for refund. Exceptions may be made for lost items or items damaged in shipping.
Custom orders are always welcome but be aware that all sales on custom orders are final and are not refundable.