I ship USPS first class mail with a tracking number on each package. Once in the mail you will receive an email that your package is on its way and a tracking number attached. That way you will be able to know when to expect it to arrive.
Delivery time frames - Domestic packages are typically 2-5 days for delivery but can be up to 10 business days for your package to arrive. International packages typically are 2 weeks for delivery but can be up to 3 - 5 weeks depending on customs in your country. (These are estimated time frames and are not guaranteed in anyway.) If you need to have your item faster please purchase the Priority upgrade listing located in the shop. Express shipping is also available by contacting me via the Etsy conversation system.
All mailing is done in a bubble envelope. All are well packaged for safe arrival.
***IMPORTANT*** International Customers - Customs fees/duty taxes/VAT (Value Added Tax) are the buyer's responsibility and are paid by you to your customs department. I have no way of collecting this tax or have anything to do with this tax, as it is solely based on your Country and Customs. I mark all my packages as merchandise and put the invoiced value on them. -:¦:--:¦:--:¦:--:¦:- UK customers -:¦:--:¦:--:¦:--:¦:- Please be aware, the import threshold is low for your country and they do regularly charge this fee on packages.
Refunds will not be given if packages are not called for or refused because of import taxes being levied. I do not have control over these fees. They are determined by each individual country and are the buyers responsibility.
I accept Paypal and Credit Cards
**PAYPAL** Here is a link with instructions "How to Pay Using Paypal" http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
*CREDIT AND DEBIT CARD CUSTOMERS - You do not need a Paypal account to pay for your items through Paypal! Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
If a product is damaged during shipping, I will offer a replacement of the same item. Photographic proof will be required. I must be notified WITHIN 3 days or your order being marked delivered.
Unless defective, all sales are final. Each item that you purchase is hand picked and inspected before making its way to you. Should there be a defective item, I must be notified WITHIN 3 days after you receive your order.
Should a circumstance arise where you are not happy with your purchase, please bring it to my attention before leaving feedback.
In the event of a return being agreed upon the shipping and handling fees are nonrefundable, but upon receiving the returned item, in like new condition in the same packaging it was received, the full cost of the item will be refunded. The buyer is responsible for the return shipping cost.
Bulk and large quantity discounts are available. Please convo for information.
I will not included a printed receipt with your purchase automatically. You can access a record of all of your Etsy purchases by clicking on the "your account" link located in the top right hand corner of any page. Then easily print out paper receipts as you need them.
If you would like one included with your order, I can do that very easily,. Just request one in the note to seller comment box at checkout.