Dimension: 31 x 31 mm
All items are hand-casted, it may result in items can be slightly different each time we produce them. It does not mean they are defected.
Monitor variations will result in slight color variation from the original.
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Shipping & policies
WE ARE LOCATED IN SOUTH KOREA.
We usually ship items within 1 to 10 business days, all items are made to orders, it can take more than 10 business days, it will take up to 8 weeks to be shipped for some items.
Shipping cost is not for only postage, it includes shipping & handling, etsy listing fee, transaction fee, and paypal transaction fee.
The shipping cost shown on the listing is for first Class Air. We charge $2.00 for first item and $0.30 for Additional Lot.
You can upgrade your shipment to Priority mail and EMS and Fedex. If you would like to upgrade your shipment to these shipping methods, please make an order first and send us the conversation. We will set up a listing for the shipment you would like.
We offer flat rate for Priority mail and EMS and Fedex.
Priority Mail: $10.00 FLAT RATE
EMS-Express Mail: $26.00 FLAT RATE
FedEx: $29.00 FLAT RATE
SHIPPING IN DETAIL:
First class international air mail takes usually 7-20 business days to arrive as we experienced, however, it could take a little longer sometimes. We cannot control the delivery time and post office does not guarantee the delivery time. NO TRACKING NUMBER. WE DO NOT HAVE ANY RESPONSIBILITY FOR ANY UNSECURED AND UNINSURED PACKAGES.
Note: This does not apply while it is being held at Customs.
Priority Number.It is flat rate which is $10. It comes with tracking number for the package, it usually takes 7 to 15 business days to deliver from the shipping date. We provide the Tracking number when we ship them out.
Note: This does not apply while it is being held at Customs.
IMPORTANT : Some of countries ( Europe , Canada, Australia) do not support the tracking service of international priority air mail, you may not be able to track your package in your country. If you would like full tracking service, we recommend to purchase EMS or Fedex)
WE DO NOT HAVE ANY RESPONSIBILITY FOR ANY UNSECURED AND UNINSURED PACKAGES.
EMS will offer a Tracking Number, to check your Package's Status
EMS Delivers within 3-5 business days AFTER Shipment Date. Note: This does not apply while it is being held at Customs.
For further security, we require Customer's Phone Number, for any information based on their package.
Additional information: EMS Shipments are the most secured shipments out of all non-secured or partial secured.
EMS shipping does NOT deliver to some countries such as IATLY, SOUTH AFRICA, NEW CALEDONIA, DOMINICA, LEBANON, REUNION ISLAND, LITHUANIA, MALTA, MONACO, SWAZILAND, SOUTH AFRICA, URUGUAY, CENTRAL AFRICAN REPUBLIC, COLOMBIA, PUERTO RICO(USA), GUAM(USA)
PURCHASE EMS DOES NOT MEAN THAT YOUR ORDER WILL BE PRIOR TO ANY OTHERS. YOU PURCHASE FASTER SHIPPING METHOD FOR YOUR ORDER, IT DOES NOT AFFECT TO THE LEAD TIME.
WITHOUT PRIOR APPROVAL, ALL ORDERS ARE SHIPPED OUT VIA FIRST CLASS INTERNATIONAL AIR MAIL.
If no conversation held with us about shipping methods, we ship orders via first class international air mail.
WE DO NOT HAVE ANY RESPONSIBILITY FOR LOST PACKAGE UNLESS YOU PURCHASE EMS OR FEDEX WITH INSURANCE. THE INSURANCE COST WILL BE CHARGED SEPARATELY. IF YOU WOULD LIKE TO GET INSURANCE FOR YOUR PACKAGE, YOU SHOULD PURCHASE EMS OR FEDEX WHICH IS $26 and $29 AND IT IS $4 FOR EACH $100 COVERAGE.
WE SHIP ITEMS TO THE ADDRESS ON ETSY, NOT PAYPAL ADDRESS.
THE ORDER CAN BE SHIPPED WITH SOME OF MISSING ITEMS WITHOUT NOTICE, THAT MEANS THEY ARE STILL UNDER PRODUCTION. WE WILL SHIP MISSING ITEMS OUT SEPARATELY ONCE THEY ARE READY WITH FIRST CLASS AIR OR PRIORITY MAIL. YOU DON'T NEED TO PAY SHIPPING COST FOR SECOND PACKAGE UNLESS YOU WOULD LIKE EMS FOR THEM. EMS COST WILL BE THE SAME AS $26.
INTERNATIONAL ITEMS MAY BE SUBJECT TO CUSTOMS PROCESSING AND ADDITIONAL CHARGE. WE DO NOT HAVE ANY RESPONSIBILITY FOR CUSTOMS TAX, IT IS ALL CUSTOMERS RESPONSIBILITY.
Customer acknowledges terms and conditions if any orders are made.
Estimated Times in consideration. And has AGREED to OUR SHOP POLICIES.
We accept Paypal and Major Credit Cards thorough Paypal.
*Paypal E-check, please allow 3-7 days for the check to clear before shipment*
Orders not paid for more than 3 days will be automatically cancelled unless you convo us otherwise.
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
*There is restocking fee for return items which is 15% of total purchase.
If there are any defects, when receiving a package, please notify us VIA CONVO; with an attached Photo. - Replacements/Exchanges may be authorized with further instructions from our Supervisors.
NOT CONSIDERED AS DEFECTED ITEMS
++++++Slight Plating discoloration.
*If Size and texture of an item is little different than previous order.
*Clasps - If a clasp does not open "correctly" - it is because of the residue from the plating process. This is very common in mass produced items. TIP: If you open and close in a consistent motion, the residue will clear up. For further information, or if you have any questions, you may contact us through Conversations.
*CHAINS ARE FINAL SALE.
*SHIPPING costs are not refundable.
*Customers have responsibility for resending postage if package return back to us with any reasons except we make a mistake on the address. There will be cancellation fee applied which is 70% of the total if customers want to cancel orders. Please make sure that you put the right address and keep the eye on the packages if you have tracking number for the packages.
+++++++++++++++++++++ABOUT CUSTOM ORDERS++++++++++++++++++++++
*Custom orders are FINAL SALE, NO RETURN OR EXCHANGE. Cancellation fee can apply, 70% of total cost if you send us cancellation request in the middle of production.
Since all items are made to orders as we state, it is not possible to accept return request for refund or exchange for large quantity orders because the items are produced for your needs also plating items have limited life time, we can't restore items back or resell them to other customers.
HIGH VOLUME ORDERS 20 quantity of one single item purchase and above) WILL BE CONSIDERED AS A CUSTOM ORDER.
IMPORTANT : WE DO NOT GUARANTEE YOU THE LIFE TIME OF THE PLATING PRODUCTS, ALL PLATING ITEMS WILL CHANGE THEIR COLORS OVER TIME. IT IS NORMAL WEAR OF USE. THE LIFE TIME OF THE PLATING PRODUCTS ARE DEPENDED ON HOW YOU TAKE CARE OF THEM. ANY TYPE OF MOISTURE WILL RUIN THE PLATING.
We usually reply the conversation within 24 hours. If you have any questions, please send us the conversation thorough Etsy. WE DO NOT USE EMAIL TO COMMUNICATE WITH OUR CUSTOMER.