Our items are shipped within 48 hours of cleared payment. Method used is USPS Parcel, First Class or Priority. Your shipping quote is based on the cheapest method.
We strive to package our items with care but from time to time they do arrive damaged or not at all. Items insurance will be covered. We DO NOT issue refunds for packages arriving after a date needed. Lost package claim will be not processed until 30 days after shipment. Damaged items must be taken to the post office with original packing and the item. At this time Jammagirls ships only to the US states.
Returns & exchanges
Of course customer satisfaction is very important to us. We gladly offer a refund if the item arrives is any condition other than described by us. If you feel the item was not as described please contact me within 3 days of receipt of your package. We DO NOT offer refunds because your package arrives after an event.
Exchanges can be made for like items, plus shipping cost. Buyer assumes responsibility for return shipping costs.
Feedback is important and we will do our best to make your shopping experience with us a positive one. Please contact us before leaving neutral or negative feedback.
We encourage questions and custom orders. Please let us know how we can help you find that perfect item.