Please allow 3-5 days for items to be shipped. If an item is needed sooner please let me know and it will be shipped out immediately.
DOMESTIC: All packages are shipped via First Class or Priority Mail and may include tracking/confirmation in the shipping cost, please allow 3-7 days for delivery.
INTERNATIONAL: Prices may vary due to location. Please allow 2-3 weeks for delivery.
*insuring your items are your responsibility and I cannot be held responsible for lost items once they are at the post office. To prevent this, contact me regarding insurance on your item(s).
PLEASE NOTE: All international customers are responsible for their own country's respective customs, taxes, duties and/or VAT fees.
*RECOMMENDED If you would like to add insurance to an item please contact me prior to payment. Insurance is not included and is your option to include in order to prevent packages from becoming lost in the mail.
1. We accept credit cards directly through Etsy, Paypal, personal checks, and money orders. 2. Immediate payment is required for all purchases unless paying by check or money order. 3. We do RESERVE if needed for 1 week only.
If you are new to Etsy and need help figuring out checkout: http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
ALL SALES ARE FINAL.
Inquiries about exchanges for shop credit are handled on a case by case basis.
We take time in giving you an accurate description with approximate measurements. Please compare an item you have that fits you well with the approximate measurements we have given. If you still have concerns please contact me for additional measurements and photos.
I do list any flaws in the item but please expect natural wear to the items. They are pre-loved, meaning used items and are not new. Vintage items do have wear and are sold as is.
CONDITION vintageMARMALADE strives to bring you outstanding quality & highly desirable vintage. We do our best to list all conditions and wear of the item but please remember vintage is NOT new and will still show signs of wear due to the age of the item, this adds to the history and character. Vintage means 20 years or older and will not look new. All vintage items are sold as is. If you are concerned about the condition of an item, contact us and ask for additional photos.
COLOR Please note, the colors of the items will vary from monitor to monitor. We will list the color but it may look different once you get it home.
TRADE There is a ton of amazing and talented sellers on etsy and we would love to consider your items for trade.
QUESTIONS Always contact us if you have any questions. We answer promptly and are always happy to help!