By adding this shipping upgrade to your cart, you are purchasing US Express Shipping. US Express estimates overnight delivery to most states. Please note, although express is overnight to most areas, some may take up to 2 days. Please feel free to contact me so I can check your zip code to confirm the timeframe. The upgrade is for shipping only. Please contact me for any questions about processing time for your order.
Once your order ships you will receive a email with your tracking number.
Please see my shop policies for full shipping details.
-Orders will ship within 2 weeks of payment received. If your order is needed sooner please message me with your event date.
-All orders will ship to your Etsy address. Please ensure that it is accurate. If you would like your purchase to go to a different address provide the third party address in the " message to seller" box at checkout.
All orders are packed with special care to ensure it arrives to you in perfect condition. Unfortunately, things do happen- and for that reason insurance is strongly suggested. We cannot be responsible for any damages or lost items caused by USPS. If you would like to add Insurance please message me and we will adjust the rates.
-US Bound Shipping:
We ship USPS First Class Mail or Priority depending on package size. Please allow 2-5 business days for domestic shipping. Tracking and delivery confirmation number will be emailed via Etsy shipping notification.
Please note that Crafting by Denise is not responsible for packages lost or delayed due to Postal carrier error.
Please note that we can only provide email confirmation that your item has shipped. If you would like your order sent with delivery confirmation ( tracking number) please message me prior to ordering and we will adjust the shipping charges to reflect the $40 fee for International Priority.
Please note that with international shipping I cannot guarantee arrival date. Times vary due to destination and customs. Customs can hold packages for several weeks sometimes. I am not responsible for delays beyond my control. For this reason I strongly suggest ordering a few months before your event.
Please be aware all custom fees and any duties are the sole responsibility of the buyer. The buyer is responsible for all unexpected customs charges. Custom charges are not included in your shipping costs.
Crafting by Denise accepts payments through paypal and direct checkout with a debit or credit card.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I try my very best to accurately describe and add photos of each and every listing. Please read the descriptions carefully to make sure each item fits your needs. If you have any questions about the listing or materials used please message me before making purchase. I will try my best to make sure that each customer is satisfied with their purchase. If not, I will work with you to make things right. Please let me know within 3 days of receiving your item if you are not satisfied. Refunds will only be processed for items in original, unused condition. Shipping costs are nonrefundable (unless order is not made as requested) and return shipping costs are the responsibility of the buyer.
-Custom or personalized orders
Because of the nature of these items, unless they arrive damaged or defective custom or personalized items can't be returned or exchanged.
-PLEASE NOTE: monitor colors vary greatly, colors may appear different in person. If you have any question please message me.
For custom orders, I can give you a shipping time frame once I know the details of your project.