Almost everything we ship is shipped through the United States Postal Service, only because that's what is offered to us locally. FedEx and UPS would be our second and third choices. All wooden items are shipped in a new box so they arrive in perfect condition. Because fiber is unbreakable, it may be shipped in a large envelope. Our shipping rates are reasonable, but if shipping is overcharged, we will consider refunding the overpayment.
Paypal is preferred, but we can accept cash or personal check. However, we must receive payment before items can be shipped.
Returns & exchanges
If a buyer is not happy with their purchase, they may return it for exchange or refund. Shipping items back to us will be paid by the buyer and not refunded.
Please read item descriptions carefully. Everything we create is by hand, and from natural resources, so chances are that no two items will be identical. That's what is so great about our products -- uniqueness. Please allow for slight variances from what is shown in the stock photos as all monitors are different.