Trims/cords/braids are restricted for import to a few countries (ex: Italy). We will not be able to ship these items to these countries. Please make sure your country is not on the restricted list before ordering. It can be found at the USPS postal website.
Customs and import duties may be applied to International Orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country. Contact your local customs office for details. Customs, import & shipping regulations, and tariffs are different in each country.
Cost of shipping is listed on each posting.
We accept only Payments by PayPal and payment is required within 48 hours of placing an order. Please be aware, we will have to cancel a sale if payment has not occurred within 48 hours of purchase.
Please note that buyers are responsible for any and all duties, taxes and customs fees.
If you have any questions or concerns, please feel free to contact us. Thank you very much for shopping with Simply Soutache.
Returns & exchanges
All items are described and photographed as accurately as possible. Color may vary based upon different computer monitor settings.
In the event that you are not happy with a purchase, please contact us immediately upon receipt of your package.
You may return your purchase within 5 business days of receipt of purchase. Please be aware, the buyer/purchaser will shoulder the cost of shipping the item back to us. As soon as we receive the item back and it is in salable, original condition; we will reimburse the your money back to you.
The buyer is responsible for payment of shipping returns back to the seller.
Returns and exchanges are only accepted within 30 days of purchase for international buyers.