We recycle shipping supplies whenever possible. Orders will be packed to assure safe delivery. If new shippers are requested, we will comply.
We accept Direct Pay thru Etsy, PayPal, checks, and money orders. Merchandise will be shipped as soon as the check clears the bank, all others within time listed in description. Make checks and money orders payable to Darlene Stull, 2215 Biglerville Rd., Trlr 45, Gettysburg, PA, 17325.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you have an issue with any product for any reason, CONVO me ASAP with details. Items must be returned in Original Condition, within thirty (30) days of delivery, with request for refund or credit of purchase price. Most of our items are one-of-a-kind and can't be duplicated easily but we'll work something out. We will no longer process refunds for returns that have been destroyed.
Quality products and excellent customer service are our priorities..
Custom orders will be held for thirty (30) days. If not purchased they will be taken off the site, altered if neccessary, and put up for sale..
www.etsy.com/shop/DStullsCreations is run by Darlene & Dave Stull. We are also members of Made in USA.