Items are shipped within 1-2 business days. I ship through USPS and will notify you when an item is shipped. I will always provide you with a tracking number.
Shipping charges seem high? I use Etsy shipping labels and reuse packaging products to provide the lowest possible shipping charge. Contributing factors are the weight and size of items. If there is a shipping overage over $2 I will refund the difference to you.
To keep shipping costs as low as possible I reuse shipping boxes, bags, and other materials!
Items that weigh more than 3 lbs as well as most bedding/linens usually ship USPS Parcel Select. This is typically 2-9 day shipping. Shipping costs for heavy or large items are usually higher than you would think so this keeps the cost down for the buyer. If you would like to receive your item sooner you can purchase a shipping upgrade. Please message me for a quote.
Shipping insurance will be available for an additional charge. Please ask for a quote if interested.
Retro Rhoda is not responsible for lost/undelivered items. I recommend purchasing shipping insurance if you are concerned.
Payment is due 3 business days after purchasing an item.
Returns & exchanges
Please keep in mind that you are viewing a vintage item. Usually vintage items are used and show some wear. Please don't purchase a vintage item expecting a brand new perfect item to arrive. Retro Rhoda attempts to list and describe items as honestly as possible. Sometimes a flaw may be overlooked. Please let us know if this has occurred.
All items listed in Retro Rhoda once had a different home. I have little control over scents that may linger in some of the fabrics and other items. I launder items that I feel comfortable laundering. I do not dry clean special occasion dresses, coats, ect unless mentioned in the item description. I leave this up to the preference of each customer. This keeps the cost of the item lower and allows the customer to choose the cleaning method of their preference. Most items after shipment are somewhat wrinkled- another reason to clean AFTER shipping!
Items are usually final sale. I try to post many photographs of each item covering different angles. This shop specializes in selling vintage items which are usually second hand and used. Please read entire description of the items before purchasing.
With all that said if you are unsatisfied with your item please contact me within 3 days of receiving the package so we can work out a solution. I want you to be 100% happy!
Are you looking for a specific item? I might just have it. Please don't hesitate to ask :)