Dovetails and Roses will make and send your order within 3-5 working days. If you need your chosen piece for a specific date please let us know so we can prioritise your order. We can send a gift directly to the recipient. In these cases we can wrap and add a gift card with your chosen message at a small extra cost. Please send us details of your requirements.
We take payment by PayPal. Once payment is received we will hand make your order to your requirements
Returns & exchanges
Personalised items are non refundable. Dovetails and Roses are unable to offer refunds on postage. Dovetails and Roses are not responsible for Items lost or damaged in transit.