1. US Continent : We ship through USPS first class 2-5 buisness days for the packages of less than 13 oz, and USPS priority 2-3dyas for more than 13 oz. 1-2 days express mails are also available upon request. We ship every day Monday - Saturday. If orders are places before 10a.m central time product will be shipped out same day. We will provide a tracking number immediatly after we ship out via email. We also provide guarantee delivery with extra charges as followed Signature Confirmation $2.35 and Insurance starting at $1.75. We must inform you that deliveries are delivered and guarantee from our end. We will not be responsible from the Postal Serveses' end which is why we offer this other options.
2. US(HI,AK) : If you buy from HI and AK, please convo me before you pay. I will make your custom listing with updated shipping cost. we can not ship it if you check out without contact me first.
International Buyers: We ship world wide, please put your phone number when you check out because your country's customs needs your phone number. Although we do our best to provide the best customer service possible, we will not be reliable for other charges or lost packages at your country unless you insured. We send tracking number to your email but it only works at US. Please keep it mind that some countries take up to 30-60 days to deliver your orders. We strongly advise you to use upgraded delivery services for some countries with unreliable delivery systems.
We accept PayPal and we will accept all major credit cards.
Returns & exchanges
Refunds may be accepted in 3 days if and only returned in same conditon it was shipped. Shipping charges will not be refundable and 15% restocking fee will apply. Exchages will be accepted up to 3 days from date received with immediate notice. Please contact us immediately if not happy with your product. We regret to inform you that we will not be able exchange the lace triming due to length ordered or if product is damaged. We package our products as secure as possible so you as a customer be satisfied upon receiving our products.
Visit our web site to view our up dates as well as our new products. We are expending rather rapidly providing us with the opportunity of new unique products. We have a wide selection of new products on a weekly to monthly basis. Don't miss on the opportunity of purchasing by the bulk or single sale at whole sale price. We also can design and produce for your business with large custom orders. Onleey is family owned and operated so we will treat you like family. Thank You very much in advance for your business.