I combine shipping when you purchase multiple items in the same order. Should you happen to pay more than it costs me to package and ship your item, I will issue a prompt refund.
Please email me for international rates if you want me to prepare a combined shipping reserved listing. You pay only what it costs me to package and ship your item and I will refund any discount promptly.
International shipping does not include any customs/duty costs you may incur in your country.
IMPORTANT NOTE: All items ship regular USPS mail unless otherwise indicated in the description. Should you need your item faster, please select an upgraded shipping method. Sometimes priority shipping is cheaper or the same price depending on the weight - in that case I will always ship the fastest way.
If it fits in a flat rate box or envelope and costs less than you paid, I will refund the difference.
GREETING CARD SHIPPING: I offer free domestic shipping (within the U.S.) on all greeting cards and a $2.50 coupon discount code - SHIPINT for international shipping of greeting cards.
I accept Paypal and Etsy's direct payment. Orders ship promptly once payment has cleared.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please contact me within 14 days of receipt of your purchase if there is a problem with your item(s). Refunds do not include shipping costs. I guarantee complete satisfaction with your purchases from this shop. If I do not offer a refund on an item, that will be indicated in the description.
If you have something specific in mind, please contact me. I often can offer volume discounts. My telephone number is (734) 881-0303. The name of my business is Creative Designs by Della. You may also email me at creativedesignsbydella [!at] comcast.net with any questions.