Orders are normally processed and shipped within 1-2 business days after receiving payment for your order. We ship via USPS with tracking number. We usually mail via first class, media mail, or parcel post with larger items. If you need expedited shipping let us know and we will get you a quote before you pay. We recycle packing materials when every possible and double pack for security anything breakable--- that can't protect your package from a 727 rolling over it so let us know if you wish insurance added. That is currently $2.10 up to $50; $2.65 up to $100; $3.35 up to $200; $4.35 up to $300. If insurance is included in our price, we will note this in the description.
We accept Paypal , money order, and personel checks. With a check we would have to wait for it to clear before shipping. Checks and money orders should be made out to " Penbrook Farms" Payment must be made within 3 days from time of purchase. After that point, the sale will be canceled and Etsy will be notified of non-payment and the item will be put up for sale again unless you contact us otherwise.
Returns & exchanges
Our shop is a work always in process. We welcome any suggestions on how we can make it better for you.