Shipping within Australia is via Australia Post. All items sent within Australia include a tracking number.
International packages are shipped air mail INCLUDING TRACKING (all orders placed from 19/02/2047). Please allow up to 28 days for packages to arrive. Unless we notify you otherwise, your package will be posted within 5 business days.
Please note that any Customs duties are payable by the purchaser. This link can help estimate the costs: www.dutycalculator.com/new-import-duty-and-tax-calculation
NOW ACCEPTING DIRECT CHECKOUT!
We also accept Paypal.
If you are an Australian customer, and would like to pay in AUD via Direct Deposit, please contact us for our bank details.
Custom Orders - requests for custom orders are welcome, however, a non-refundable 50% deposit will be required before a custom order can be commenced.
Returns & exchanges
For a refund for change of mind. the item must be returned within 14 days in the original condition. Postage costs will not be refunded.
Australian Law requires refunds to be given if requested in the event of the item being damaged* (excluding deliberate damage), if it varies significantly from what it is claimed, or it does not perform in the way it is claimed. In these cases, a full refund will be given once the item is received returned to us.
*For damages caused through the postal service, please contact us asap so we can organise a replacement or refund, and make a claim with Australia Post.