Refunds and Exchanges RETURNS: We describe items as accurately as possible and encourage you to ask questions before purchasing. -There is a 20% restocking fee for returned items due to something other than a damaged item. Shipping is non refundable. -Items should be shipped back the same way they were sent. (Box, bag, bubble wrap, etc) with tracking#. -It is the buyers responsibility to cover the cost of shipping the item back to the seller -All sales are final for on sale items. -Damaged items: You will be refunded via the way you paid after you have provided us with a photo of the damaged item. Please check over your items when your package arrives. Please let us know within 24 hours of receiving your order if there are any problems. All sales are final 14 days after you have received your items. CANCELED ORDERS: There is a 10% fee for canceling your order.