Domestic orders will be shipped via priority and International orders will be shipped either by international first class air mail or priority.
For items over $100, an acknowledgment of receipt with signature is required. You will be sent a tracking number when your order ships. Please be sure someone is available to sign for your package.
We only ship to confirmed PayPal addresses. All orders are shipped within 24 - 48 hours of received payment. It is very possible that your shipping charges will be less than the quoted amount. In such a case, we will be happy to refund the difference via PayPal.
For Overseas Buyers: Any custom duty / tax is the buyer's responsibility. Please do not request that your purchase be marked as a gift.
PAYMENT OPTIONS: PayPal, or Credit Card. If you prefer not to use PayPal - please contact us directly. We will be happy to process your payment through our merchant account.
Please make payments within 2 days of placing your order. If you are having a problem making a payment through PayPal, please contact us.
If payment is not made within two days, the transaction will be canceled and the item will be re-listed.
Your item will be shipped once payment is confirmed/cleared. All orders are shipped within 24 - 48 working hours of received payment, unless otherwise stated in the listing.
INTERNATIONAL CUSTOMERS - Orders that are shipped to countries outside of India may be subject to import taxes, handling fees, customs duties and fees levied by the destination country for the purchase price. The recipient of an international shipment may be subject to such import taxes, handling fees, customs duties and fees, which are levied once a shipment reaches your country. All charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delivery delays outside of my control. When purchasing more than one item for a Free Shipping listing, items are combined into one package. An order of more than one item will not be broken into multiple packages to avoid import duties and handling charges. Full purchase price is listed on customs forms.
Returns & exchanges
Your enjoyment of your new jewelry/artifacts is important to us. If you have any issues or concerns, please contact us.
Please be certain of your purchase. We accept returns within 10 days, and only if the item you have received is different from the piece you ordered. You will be given in-store credit for the refund value. Shipping charges are not refunded.
Returned items must be unused and in their original condition. Items that do not meet these standards will not be eligible for a refund. We reserve the right to refuse any merchandise that has noticeable usage or is damaged. Please contact us before returning.
Cost if shipping for returns is the buyers responsibility.
All our products are made of 100% Genuine Natural Crystals and Gemstones.
If you would prefer to speak with us directly by phone, you can call us at: +44-7924264554 (UK) +91-9717271155 (India) 10:00 - 18:00 hours (India Standard Time)