Purchases for made to order items will be shipped within 2 - 3 weeks of payment confirmation and ready to ship items are shipped between 2 -3 business days after I receive payment confirmation. I ship my items through the US Postal Service and utilize their flat rate option for shipping confirmation. I have listed an approximate cost for shipping on each item based on the item size and weight. If you desire a different option for shipping, please message me. Also, please note that buyers are responsible for any and all duties and customs charges that may be incurred on international purchases.
I accept credit card or debit card payments through Paypal. (You don't have to have a Paypal account, just click pay with credit card on the log-in page. It's easy.) I also accept payment through Etsy's Direct Checkout. Contact me if you have any questions! ** Please note that Indiana residents will be charged the state's required 7 % sales tax.**
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Sales are final on all custom made-to-order requests. All other items may be returned for a store credit only refund of the item price minus shipping costs. Shipping costs are not refundable. The item must be returned within 7 days of receipt in new unused condition. International customers - please contact me within 7 days of receiving your order for further instructions.
Unless otherwise stated in the item description, all yarns are spun on my Vespera espinner. I kettle dye my yarns using Kool-Aid and other natural dyes. Feel free to contact me with any questions regarding either process.
Wholesale available - contact me for more information.