Orders are shipped from Manchester England and we aim to dispatch within 48 hours of orders and cleared funds. I will always let you know as soon as your order has been posted out to you. Postage is by Royal Mail or courier dependant on size of package to keep costs as low as possible for you.
I am happy to ship world wide but sadly the cost of postage is more expensive than shipping within the UK. I always combine postage so the more you buy the more you save on costs. International orders are most often delivered within 10 working days but can take up to 4 weeks to arrive and may be subject to import / customs costs, please also be aware of this when ordering.
Although very rare, post is occasionally lost in transit. I do always retain proof of postage to make a claim against Royal Mail if the occasion arises. If you need insurance, tracking or guaranteed delivery please let me know before ordering and I will let you know the cost of the services.
We accept paypal which is easy and secure. You do not need a paypal account, just follow the links to pay with your credit or debit card. I am also happy to accept personal cheques and postal orders from UK buyers. Goods will be dispatched on clearance of funds.
Returns & exchanges
Bee-Crafty has a no fuss returns policy, if you are not entirely happy with your purchase please let us know and return it in new unused/unworn condition within 14 for a refund of the purchase price. Original postage is non refundable and return postage is at buyers own cost.
Sadly, we are not in control of postal services, We ensure everything is packaged well in bubble wrap/padded envelopes/boxes etc for safety of goods in transit. Delivery times can be longer during holidays, bad weather etc so please bare this in mind. Goods sent recorded delivery will need to be signed for so please ensure someone is available for delivery or it will be taken to the sorting office and possibly returned to me. I always retain proof of postage so please let me know if you have any problems.