We use United States Postal Service-USPS. USPS ships our United States orders between 3-5 business day. International orders take between 10-28 business days, some countries are faster too receive the shipment and other countries take a little longer. We will send you a delivery confirmation-shipping tracking number to your email once we ship your order. With the shipping tracking number you can check where your package is while in transit. It is your choice whether you choose too pay for shipping insurance, shipping insurance will cover your purchase if the package does not arrive too you. Please let us know if you would like pay insurance.
International customer please read here:
we will us USPS to ship your order. (just ship from USA to the buyer's Country)Your country 's Import duties, taxes or Custom charges and any Fee are NOT included in the item price or shipping Fee. These charges are the buyer's responsibility. Please check with your country's post customs office and make sure do they charge you before place order. If you think they charge you too much please do not place order. We can not pay any Fee for you. Thank you!
Returns & exchanges
All sales are final. However, if you receive an item that has a potential defect we will request that you take a picture of the item showing the defect, send the picture to our Etsy email, at which time, our qaulity control employee will take a very close look at the picture you send. If there is clearly a problem, then you must send back the item and once we receive the item back, we will then reimburse you back your money. so if there is no clear defect with the item then we will not accept a return. So before you order from our shop, make sure the item you are ordering is what you want. Thank you for your understanding.