• UNITED STATES ORDERS- Order will be completed within 1-5 business days of payment received. Custom orders may take longer- please contact me for additional information. Once the order has shipped, delivery takes around 2-5 days. Insurance can be purchased (convo me), and a tracking number is included with your purchase!
• INTERNATIONAL ORDERS- Order will be shipped via USPS First Class International. Shipping time will vary depending on your location around the world, however the average delivery time is around 1-3 weeks. I can not guarantee delivery by a certain date but will certainly try to work with you to meet your needs! All taxes and fees are the buyers responsibility.
Please make sure that your shipping address is correct and up to date on Etsy and PayPal. Heart & Handmade2 can not be held responsible if the wrong shipping address was provided.
Paypal and Credit Cards
Returns & exchanges
15 day return policy from the date of delivery. Items must be returned in the same condition as when received. Buyer is responsible for return shipping costs. Return must be shipped with a tracking number. Once the return is received, the original purchase price will be refunded minus shipping and handling and a 15% restocking fee.
All custom and personalized items are not returnable.