I ship USPS within 1 to 3 business days or depending on when your item will be ready. Custom orders will take longer and I will be happy to give you an ETA. I always provide you a Tracking number and you will be sent this number when notified your order has shipped. For International Shipping please contact me for a rate. I will be most happy to quote you a price so you know exactly what your shipping cost will be. I welcome your business and hope you enjoy my store.
I accept your debit, PayPal and credit card through Etsy.com. Please follow their direct check out process. If you have any questions feel free to convo me.
Returns & exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please ask if you have any questions before purchase and of my handmade items. There are no refunds. My items are handmade and duplicate items will naturally vary, and custom orders are to be paid in advance and not refundable.
All items are made in a smoke free environment. When items leave the shop, they are free from smells and odors unless tea-dyed. Seller is not responsible for postal workers who smoke around packages. CCC Primitives is not responsible for lost packages or those damaged en route.