SHIPPING: Your order will be shipped once payment has cleared. Orders are processed in the order they are received. You will get a notification from us once your purchase is on its way!!!
DOMESTIC ORDERS: Domestic Orders will be shipped via USPS First Class mail. If you would like insurance or tracking, please let us know, otherwise it will be shipped without tracking or insurance.
INTERNATIONAL ORDERS: International orders will be shipped via USPS First Class also but with no confirmation number or insurance. If you would like to add insurance to your purchase contact us prior to checkout and we will add the postage to your order.
*If you decline to have this extra service added to your international package, we cannot be held responsible for stolen packages, damages occurring during the shipping process, undelivered items or custom fees. We take extra care when packaging international orders so your items remain safe during their journey. If you would like to see proof of shipment we would be happy to provide you with that:)
International Clients: You are responsible for knowing the customs laws for your country and are responsible for paying any tariff fee's. We cannot be held responsible for these fees. We mark the valued amount on the proper paperwork. It is illegal for us to mark it as a gift.
We ship and package with as much recycled materials as we can, we are always striving to create a better planet:) Peace and love!
Payment is due at the time of order unless worked out with us first! We accept paypal, credit cards & etsy gift cards. We do not accept money orders, cash or personal checks.
<<<Cancellation Policy>>> If for any reason you need to cancel your order, please request a cancellation within 24 hours of your purchase. Please understand we cannot cancel any orders outside of this time frame. Thanks for understanding.
Returns & exchanges
We want you to be completely satisfied with your online purchase. If for any reason you are not, we will be happy to exchange any product with another product of equal or more value if the item is returned within 10 business days of the arrival date and in the same condition. You will be responsible for paying the difference and shipping. We do not accept refunds at this time. So please read all my policies before ordering. Custom orders are final and may not be returned including custom boots.
Returns: Please expect up to 4 weeks for your return to be processed. To return merchandise, please send all returns via USPS First Class with Delivery Confirmation and insurance in a well-padded envelope. If you want to return your item, contact us for the address you can send it to.
Thanks again! Please stop by the store soon as we are always creating more divine creations!