Instantly removes tarnish from sterling silver, copper, gold filled and Nickel. Tarnish can increase with smoking, wood stoves and high humidity. Even the high quality silver can tarnish if not properly cared for.
This comes with 1
you can use until blackened on both sides.
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Shipping & policies
PLEASE NOTE!!! WE DO NOT CONFIRM EACH ORDER , If there is an issue when we begin processing we will contact you, please leave a valid email. Look at our shop announcement for Current holiday cutoffs! They can change and that is where the most updated info is! 12/9 is the domestic Christmas cutoff for 2017. After that we do not guarantee delivery.
Despite our secure packing some of our items are fragile and are charges do not cover insurance. If you would like to insurance your package let us know and for a small additional fee we can add it. We are not responsible for any damage that occurs during shipping.
We are not responsible for delays within the post office and do not offer refunds on shipping
All pieces have a processing time please look in our shop heading or contact us for current accurate times. Everything is custom made. We do aim to ship faster this is an estimate but this varies during holidays and busy periods. Contact us with any questions regarding shipping time. November, December, April , May and June are our busiest months, shipping times may vary. Please contact us with questions or if you need something EXPEDITED. We do have some stock on hand and if possible will ship quickly.
White Lilie's items are shipped via USPS First Class, which can takes 2-5 days within the US to recieve. This does not include a processing time! and 12-30+ days internationally. We have no control over how long the package may be held up in customs. This is an estimate and often arrives sooner than the estimated shipping time. Should you need a package sooner, we do offer upgraded services for an additional charge. Please contact us immediately about receiving something sooner. We know what it is like to wait for a package and we aim to ship asap.
Regarding International orders, White Lilie does not collect any customs fees when sending packages. All customs fees, taxes, tariffs, duties, etc. that may be incurred from receiving our product will be at the discretion of your country's tax regulations and will have no bearing on our company.
Payments need to be made through paypal immediately. If you are having trouble with making a payment we are more than happy to assist you. In the event that you do not make a payment we will attempt to contact you. If our attempts to contact you are unsuccessful we have the right to cancel your transaction.
All orders that are left unpaid after four days will be canceled. If you have a custom request and do not leave a valid email, after 10 days of trying to contact you without a response , the order will be canceled.
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
WE DO NOT TAKE RETURNS OR EXCHANGES ON RINGS OR CUSTOM ORDERS.
YOU MUST CONTACT US BEFORE RETURNING SOMETHING.
Additionally, should any piece broke within the first two months we offer to repair it. The buyer has to be pay for shipping to and from the seller. Should any additional materials be needed, the buyer would be charged the " at cost" price.
We offer wholesale discounts!!
Please note that despite our best attempts, sometimes colors range slightly. We try our very hardest to take pictures that best represent our pieces. We do not accept returns for pieces that "you thought the color was different"
Additionally, we have purchased our supplies from all over the world and sometimes types of gemstones get lost in translation. We do try our hardest to make sure everything is properly identified. In the event we do not know we will note it in the listing.
Should you have any questions about your product please do not hesitate to contact us, we want happy customers!