Product: This product was hand cut and hand dyed so please don't expect perfect machine-made beads. Texture and color can vary slightly from one strand to another, naturally occurring marks and wood grain may show.
Size: Product size may look different in the photos. Please check the measurements in the description.
Photos: Please note that, although I strive to make my photos as accurate as possible, actual color may be different due to varying monitors.
Philpost is our default shipping carrier. For expedited shipping, please contact us.
Orders with item total 150usd and above will automatically be upgraded to Philpost EMS or DHL/TNT
All orders to Canada will be shipped with Philpost EMS.
Shipping time normally takes 2-6 weeks depending on your location. USA - 4 to 6 weeks Australia - 2 to 4 weeks Canada - 4 to 6 weeks Europe - 4 to 6 weeks Asia - 2 to 4 weeks
Orders may be split in 2 packages to get the best shipping rate. If your shipping rate seems high, kindly contact me for a quote. Shipping overcharges will be refunded.
Your orders may be subject to import taxes or custom duties once it reaches your country. These charges must be shouldered by the buyer. For more information, please contact your local customs office.
Please note that delivery times are estimates and we are not responsible for delays due inclement weather or postal carrier issues.
We accept payments, including credit cards, thru Paypal. For any cancellations, please contact us within 2 days after you've made your purchase.
Please use our coupon codes to avail of discounts: (Only applies to item total. Not valid for wholesale orders. No refunds for unused codes) 10percent - 10% off on orders worth 75usd and over 15percent - 15% off on orders worth 150usd and over 20percent - 20% off on orders worth 300usd and over
***No refunds will be issued for unused coupon codes.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Refunds will be issued for damaged merchandise and lost parcels.
If your package does not arrive within 60 days after ship date, a full refund will be issued.
For unclaimed/returned packages, shipping fee will NOT be refunded. Only the cost of the item will be refunded.
We accept wholesale and custom orders. *Minimum of 30 strands per item 30-50% discount, depending on total quantity order Please contact us to avail of the discount.