Upon payment in full of the item(s) you purchase I will ship your package out via US Post Office first class. 98% of my shipments go out same day. During busy times I can take up to 4 days to ship. If you need your package right away just let me know and I will make every effort to mail quickly. All domestic packages will be sent out with delivery confirmation. International customers I cannot guarantee delivery confirmation based on your countries delivery policies. In addition to shipping the price you pay for shipping includes each item individually packaged with love and care. The cost for shipping supplies is included in the shipping price. I try to keep the shipping cost low so you can enjoy each of my wonderful creations.
I accept credit cards through PayPal. I prefer payment immediately. If there will be a delay in paying just contact me.
Returns & exchanges
Refunds and exchanges are gladly welcome here. However, please read all descriptions and measurements carefully before purchasing any item(s). I attempt to describe as accurately as possible each item I list. If you have any question about an item or need additional photos please do not hesitate to contact me. If you wish to return an item for refund or exchange please notify be BEFORE sending any item back ***Buyer is responsible for immediately opening and inspecting the items purchased. Buyer MUST notify seller as soon as possible if the item(s) need to be returned*** If you purchased an item as a set or pack ALL items must be returned unused. Customer returning item pays all return shipping costs. This policy subject to change at any time.
***CUSTOM ORDERS***** I am happy to fill custom orders. Once you contact me with your request I will respond with instructions for payment. Once your listing is up I will only leave it up for 4 calendar days before deactivating (unless other arrangements have been made). I may or may not remind you of the listing before deactivating. I may request payment upfront for orders $10 and under. For orders over $10 I may require 1/2 of the total upfront and the balance due once your order is completed. Once a listing is deactivated I will put the items back on the "store shelves" therefore they may not be available. If there is an item you'd like for me to hold for you (i.e. until payday) please let me know. I can hold any item up to 4 days for you. BULK LISTINGS: Bulk pricing on my acrylic is PER COLOR. No substitutions (i.e. a combination of colors to equal 200 qty) I'm a great communicator. If you have any questions just ask. Look forward to doing business with you! :D