Item will be sent by Japan Post. Delivery times will vary according to destination but usually (90%) take:
Standard shipping (SAL economy airmail) - 10-28 days Faster Airmail - 6-14 days
Delivery times are estimates and, very occasionally, there can be delays outside our control (e.g. customs checks, delays in the system etc). Customers in some countries such as Russia, Turkey, and countries with few flights from Japan can expect longer delivery times.
Please note that SAL economy airmail (standard shipping) is not available to some countries - if this affects you, we will contact you with your options.
There is no tracking or insurance included. If you want to add these please contact us to request registered post for any package for an additional GBP £3.00. This is required for Italy, Africa and South America, for large orders.
Please remember that the postal system is not perfect. We will help in any way we can but we can only control dispatch time (not delivery time).
If you need your items to arrive by a certain date, please request EMS Express delivery (£12~).
Payment is processed via Paypal (you can use your credit card)
Any import taxes, customs fees etc are the responsibility of the buyer (these are calculated by your home country and outside our control).
Returns & exchanges
We are friendly and understanding so if there's any problems please contact us first and we'll do our best to help.
It's usually no problem to return an unwanted item - we will provide a refund for the item's cost once we receive it back and check it's condition.
It's extremely rare that items arrived damaged but if this happens, simply send us a picture and we'll send out a replacement as soon as possible.