Your item will be packed and shipped with care via USPS. Items are generally shipped within 1-3 business days after payment has been received unless specified otherwise. Custom orders will be shipped upon completion.
International customers - You accept the responsibility for paying any tariffs or customs taxes that your country may place on receiving the package.
I accept payment through PayPal, Etsy's Direct Checkout, and Etsy gift cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All of my products are either handmade by me or vintage. As with any handmade or vintage products slight imperfections are to be expected and appreciated as that is what gives them their unique charm.
I try my best to portray and describe all my items accurately so my customers know exactly what they are buying. If there is a problem with your order please contact me and I will do my best to arrange a solution. This will be done on a case by case basis but please allow me the opportunity to correct the issue before leaving any feedback.
The shipping cost on any order is non-refundable once the item has already been shipped.
I love doing custom orders but many of the supplies I use are antique, vintage, or recycled materials, therefore, some of my items are one of a kind and I may not be able to find exactly the same supplies as used on a previous order. However, I will do my best to accommodate as I can usually find similar supplies. I'd love to create something for you. Please contact me for further details if you are interested in a custom order.