Orders are processed Monday through Friday. Orders are not processed on weekends or United States Federal holidays.
While we strive to ship same day of purchase, orders are generally filled within 48 hours and shipped UPSP First Class (2-5 business days).
Be sure to verify your address because: • We will ship to the shipment address listed in the order confirmation. This includes Paypal addresses. • Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.
We are more than happy to accommodate shipping options are available per customer request; please send us a message or email us at firstname.lastname@example.org and we will make sure you have it in time.
LEDlutions offers FREE shipping
We accept all payment options that Etsy has to offer:: credit and debit cards, Etsy gift cards, Paypal, and other international payment methods where available.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
As a small business trying to bring our customers the best products and service possible we make an effort to process and ship orders the same day they are placed, as well as invest in high quality materials and time to create these pieces. Because of the resources and time we take to get your goodies to you we do not offer refunds.
If you are dissatisfied with your ZuZu Flower, please return the product with your reason why, and we will replace it for you at no cost. We do not offer refunds on used ZuZu Flowers and, returns must be made within 14 days of purchase.
If you have questions or concerns, please notify us right away.
It is our brand promise to offer a fun and stylish product to all of our customers at a great value so everyone can confidently glow.
Therefore, If you have a problem, please contact me first so we can work things out!
We are also open to custom orders! What ever you can think of, we can probably make and are up to the challenge.
We encourage wholesale inquiries! If you are interested in wholesale, please email info@LEDlutions.com