We take pride in shipping your items out within one business day for all orders. We ship first class mail and priority mail within the USA and first class mail internationally. All shipments come with free tracking for your convenience and should be sent to you automatically when shipment is sent.
If for some reason your tracking states delivered but you haven't received your package, please contact your local post office and or mail delivery person with tracking information. They can research on their end and tell you where the package was left. We would be happy to provide weight and dimensions of the shipping box. Please let us know what the outcome is once you have spoken with them.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We offer a 14 day return policy on all unused items. Please ship the items back to us at at the address below and we will refund you once received. If you receive a damaged item please send us a message so we can rectify the situation immediately. If by chance you receive the wrong item please let us know so we can make it right. Mistakes happen every so often and we will do everything to accommodate you!
We do offer custom size confectionery foil orders upon request in large quantities.
We can also offer competitive pricing on mold orders over 100 pieces.
If you are looking for a specific mold design please reach out to us as it may not be listed on Etsy.