- Fits 4x6 photo - Approximately 5" tall by 20" wide and 1/2" thick - Made from MDF- a recycled composite wood product - Handpainted with glass insert, or unfinished ready for you to get crafty - Comes with keyholes on back for easy, level hanging - Please allow at least 1 week between order and shipment - If you need it sooner please click contact us - Ships USPS - Artwork for demonstration only - Comes gift wrapped at no extra charge
- We will ship in 10 business days or less via USPS or FedEx (large items) on all standard products. - Tracking numbers are sent through Etsy. - If you would like expedited shipping, please contact us and we may be able to accommodate you for an additional charge. - We will deliver to the address listed on the order unless you indicate otherwise. - We never include any price info in our packages and are more than happy to write a gift message if you are sending directly to someone special. Please write the message in "note to seller" when purchasing. - Gift wrapping with newsprint paper is available on some items free of charge upon request. - If your package doesn't arrive as scheduled, we suggest calling your local post office. The person on your route seems to be the best resource for finding a missing package. - If USPS returns your package to us, we will happily send it again after you provide a new address and pay the additional shipping charges.
- We ship USPS First Class international. It usually takes 10 days but can be longer. Chicago is the end of the US tracking and door to door tracking is only available for a select few countries. - If something goes wrong once it is out of USPS control this will be between you and your domestic delivery service. - Priority International may be available- please contact for details and pricing - Import duties, taxes and fees are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. - If unclaimed and returned to us, you will be responsible for paying additional shipping to resend.
UK SHOPPERS- - If your order's price exceeds the limit for tax free import, you will be charged VAT as well as a Royal Mail fee upon delivery of the package. These additional fees are NOT postage fees and are the responsibility of the UK shopper. You will be responsible for all tariffs and fees once the package reaches it's destination.
With the purchase of an item you are agreeing to this policy. Thanks!
We accept credit cards, PayPal, and Etsy gift cards. You can use PayPal without signing up for a PayPal account.
If you are an Etsy rookie, here's a guide on how to purchase: https://www.etsy.com/help/article/339
We will start making your product after receiving payment.
Returns & exchanges
We're only happy if you are.
If you are unsatisfied in any way, please contact us and we will do what we can to correct the situation. Our goal is 100% customer satisfaction.
We do accept returns for most products, including some personalized, but do not refund shipping charges unless there is a mistake or defect. Items must be returned within 30 days of purchase. With the purchase of an item you are agreeing to this policy.
If you have questions about specific products please let us know.
-Carolyn & Marshall
All designs made by Pinecone Home, including for custom order requests, are the property of Pinecone Home.
Wholesale and consignment opportunities are available. Email wholesale [!at] pineconehome.com for more information.