New to our shop, these batik ox bone beads are adorned with the tree of life symbol. These stunning bone batik beads are 25mm coin beads on a strand. There are 9 of these beads on the strand.
These coin beads are 25 mm in diameter, approximately 5mm thick with a 1-2mm vertical hole. You get a strand of 9 beads.
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Shipping & policies
We ship most packages in the USA via United States Postal Service. We can use Federal Express if requested but these rates are not reflected in our shipping charges and must be quoted separately.
We are unable to use customer-created shipping labels. By special request, we may be able to use the buyer's account to create a shipping label (Note that both Fedex and UPS require that the buyer's address match the account address.) We do not include a packaging charge in the price of our items, it is included in the shipping price. For orders which we have agreed to ship using the customer's carrier account, we reserve the right to charge a handling charge to cover any special packaging required.
For packages to be shipped outside the USA, a valid telephone number is required by the carriers. Please add it in your comments or a convo. If you don't provide the number, we'll convo you for it. Packages outside the USA are shipped via the USPS International First Class or Priority Mail. If you prefer another carrier, the cost will be higher and we will contact you via convo to let you know the amount. Note that except for very high classes of USPS mail (Express Mail, for example or Guaranteed Air Express), tracking is not available on international packages once they leave the continental USA but all are insured.
All packages to USA destinations are shipped with documentation and paperwork. Domestic shipping includes tracking and delivery confirmation.
Non-USA packages can only be fully tracked if we use Fedex or UPS as the carrier and the cost of this is very high.
We mark all non-USA packages as merchandise, which it is. This is the law. The buyer is responsible for any taxes, tariffs and customs charges that may be incurred.
Shipping Time -- Most orders ship within 3 business days from receipt, provided the product ordered is in stock. Orders are generally not processed or shipped on Saturday or Sunday, except by prior arrangement.
Since we primarily ship by the USPS which is usually the most economical method, we cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Anima Designs or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
The Anima Designs shipping charges depend on the destination of your order and its weight. Free shipping orders are sent via the most economical means (which typically means surface rates.)
Insurance is not included for domestic orders unless specifically requested. All orders sent via FedEx or UPS include automatic insurance. We reserve the right to self-insure at our discretion.
Faster service via express mail is available at an extra cost if all items are in stock. Please call 412-726-8401 by 10 a.m. USA Eastern Time to make arrangements for packages to be shipped the same day. While we cannot always accommodate faster shipping, we will do our absolute best to try! Shipping in one package only.
Domestic shipping includes tracking and delivery confirmation.
Please note for international orders:
1. All international orders are sent with Endicia insurance.
2. Unless otherwise specified and upgraded shipping is paid, all international orders are sent via first class international mail which only provides tracking to the borders of the United States. No tracking to the destination is offered by the US post office for this class of service. Upgraded shipping with tracking is available for International Express mail.
3. At the customers request, first class international orders can be sent via registered mail. This enables the package to be scanned. There is a upcharge for this service (no markup on our part--this is what the post office charges us.) Please contact us for details as this rate is subject to change.
4. Contents of all international packages will be listed as merchandise and the true value (purchase price) must be declared on customs shipping notice. Customs, tax and duty charges are the sole responsibility of the customer.
We notify all buyers when an order has shipped which includes tracking information (see info above for the limitations on tracking international orders.)
We accept both Paypal and credit cards through Etsy Payments. Etsy gift cards are also accepted. We collect Pennsylvania state taxes on orders that are shipped to Pennsylvania. For international orders, we do not pay VAT or customs duties, nor do we collect payment for these items. These are the responsibility of the buyer so please investigate prior to purchase.
If you pay with PayPal, we are required to ship to the valid PayPal address.
Returns & exchanges
Some items are not returnable and are noted as such in the listing description. There is no negotiation on this.
Other than those items marked as non-returnable, if you are unhappy with item, please return it to the address on the invoice enclosed with your order which is:
2917 Graham Blvd
Pittsburgh, PA 15235-1524
All items must be returned in their original, resalable condition within 2 weeks from receipt. Beads must not be unstrung and all original packaging must be intact. You will be refunded the purchase price but not shipping.
If an item is broken during transit, please retain all packaging so that the carrier can be notified of the problem and we can file a claim. The carrier reserves the right to inspect the packaging as part of the claims process. Also as part of this process, you will need to complete an affidavit in a timely manner.
Please report damages or incomplete orders within 5 days of receipt. Otherwise we cannot address the problem. Please contact us via Etsy convo before returning any items.
For international orders, if the package is undeliverable due to failure to pay customs fees, we will issue a refund for the merchandise only if it is returned in sellable condition. We will not refund the shipping charge.
Special Orders and sale items are not returnable.
Anima Designs Etsy Shop sells beads and other items that are intended for use by adults and are not suitable either for use by young children or for gifts for young children. Products may cause a choking hazard, may be fragile or contain chemicals that should not be taken internally, or are sharp or otherwise possibly dangerous.
Children under the age of 12 should not use or be given any of our products, unless stated otherwise in the item description. Children over the age of 12 should be supervised by adults when using many of our products.
If you ever have any questions about your order - before, during & after, please send a convo via Etsy and we'll do our best to reply promptly and address any concerns.
Please don't leave negative or neutral feedback, we can hopefully make things right for you. Just call us - our number is in every package - or convo us. Thanks for shopping with us!
If you have an issue with your order, we ask that you contact us via Etsy convo's and give us an opportunity to resolve it before opening either an Etsy or PayPal claim. We want to have only positive interactions with our customers and will work hard to make sure that you are satisfied.
For EU Buyers:
Anima Designs Etsy Shop abides by the EU Directive on Consumer Rights. For further details about your rights as an EU buyer, please visit the following link https://www.etsy.com/help/article/5452 prior to making purchases intended for shipment into the EU in our shop.