4x4x4 inch perfect little gift box for our mugs made in lightweight recyclable kraft brown board. Comes with hand written and embossed personalization. These boxes are great for our mugs or used for jewelry gifts for your bridesmaids, ornaments, guest favors, filled with sweet treats for a shower...even doubles as a seating card! A two for one!
:: Please indicate the name you wish to be on the box in the "Notes to Seller" spot once you've purchased.
:: The box ships flat unless you are sending it directly to someone as a gift with a mug, then I will assemble and make the gift presentable upon opening. Please specify if it is being sent as a gift!
Once I properly and carefully pack & ship for USPS- it is then in the carrier's hands and I am no longer responsible for the transit and any damage that happens within that time. Some of these items are fragile products being shipped across country so accidents happen from time to time, though not very often. If you receive an item that is broken, please convo me so we can work something out. I am understanding on these matters and am usually open to offering a discounted rate for any necessary replacements. Shipping will always have to be covered by you unless the error was my own, in which case I will gladly cover that cost.
ALL items have tracking numbers and I will send this number to you upon it's ship date. Purchasing a RUSH from my shop will send your items Priority USPS (2-3 days delivery time- not including the items production time- so a 10 day turn around time from the date ordered). The SUPER RUSH from my shop is Express shipping and 100% guaranteed to arrive within a week or less of the specified date or your money back (shipping amount only.)
Returns & exchanges
If you are not happy with your item, please convo me as soon as you receive it. I would like for you to LOVE it!
ALL glassware and mugs with added illustrations are painted with "permanent" paint- but normal wear and tear may occur, especially if not properly handled. These items should be gently washed by hand with mild soap and cool water. NO sponges, scrubs or hot water should be used to clean them, as this will inevitably wear the illustrations off.
I am NOT responsible for the care that is taken to your mug after it leaves my hands. Should your illustrations wear off, you are welcomed to purchase another and if you are unsatisfied with the item I can offer you other items at a discounted rate. NO REFUNDS will be issued for items where the illustrations have worn off over time.
I will, however, issue a replacement free of charge if your item was not properly spelled or a color was incorrect.
Refunds are issued within 48 hours of an order placed if you have a change of heart.