Generally I prefer to use the registered post with tracking.
I have no control over standard postage once I hand them over to the post office. - - > Please note that in this case I cannot be responsible for items lost or damaged in transit
Please note that buyer is responsible for Customs and Duty fees
Paypal is the only accepted payment. Please make your payment within 24 hours of purchase
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Returns are accepted for a full refund for the value of the item purchased, not including any shipping costs. Customers must contact us within 14 days of receiving the item and ship it out within 21 days of receiving. For your protection, returns must be shipped with registered post. Returned items must be in their original condition. Please ship returns in a padded envelope or insulated box, and include a copy of your order invoice. Shipping charges for return are your responsibility
No returns will be accepted unless you have contacted us beforehand
The orders are made out to the shipping address stated in Your Etsy profile, so please make sure that it is correct. If you would like another address to be used, please convo me with the address you would like me to ship to.
If for any reason you want to leave a negative or neutral feedback - please contact me before doing that giving me a chance to solve any problems that you may have