DOMESTIC orders: All orders are shipped via USPS and delivery time vary by destination.
INTERNATIONAL orders: All orders are shipped via USPS First Class with our Etsy Invoice. It’s the most affordable international service and delivery time vary by destination. All applicable duties, fees and taxes are the responsibility of the buyer. I will not send international items as 'Gifts'.
Unfortunately, we don't ship to business addresses.
This shop accepts PayPal, major credit cards and Etsy Gift Cards.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
If for any reason the cost of shipping is greater than listed, we’ll refund you the amount via PayPal or by other means.
We do not accept returned items (handmade, upcycled, or antique/vintage) or make exchanges for any reason. All sales are final and non-refundable.
We are not responsible for damaged or lost packages. Should this ever happen, the buyer has all the necessary information to file a claim with their local post office.
Dimensions are made to the best of our ability. We suggest you to ask questions before purchasing and feel free to request additional photos.
Please read our Shop Announcements and take advantage of Coupon Codes offered certain times throughout the year.
ANTIQUE/VINTAGE: Antique/Vintage items are just that. Antique. Vintage. And they are sold in "as is" condition. Expect signs of wear, and any imperfections each items may have. All vintage items are packaged to ensure your purchase(s) arrive safely and undamaged.
HANDMADE: Each item is designed and individually handcrafted by us, Wee Woolly Burros.