I ship USPS first class. I also offer three upgrades: first class insured, priority mail, or priority mail insured. (although priority mail does come with insurance, it only covers damaged or undelivered mail, not mis-delivered.) If a package is mis-delivered, the post office does not accept responsibility as they show it delivered, and I cannot ship out a new package if the package is marked as delivered. Please purchase insurance if you have issues with items being mis-delivered or stolen from your mailbox. This is especially important around the holiday season.
You can sign up with My USPS so that you will receive tracking updates on any packages sent to your address.
All items are shipped within 1-3 business days of receipt of payment. I only ship to the shipping address listed on Etsy. If you want to ship your purchased items as a gift, you must make sure to put the address in the "ship to" section of the order. I do not include receipts with my packages, only a business card.
Customer is responsible for any customs duties, fees or taxes incurred for international shipping.
If your package arrives with foam peanuts or bubble wrap inside, know that these are recycled items. I put out a call to all of my friends around the holidays and ask for packing materials - I don't want them ending up in the landfill. Please re-use all packing materials if you can. (saving the earth, one package at a time!) :o)
I accept PayPal, Credit Cards and Etsy Gift Cards. If you pay via PayPal with an e-check, your payment may take up to 7 business days for PayPal to process, and your order will not be shipped until the processing is final.
Returns & exchanges
I try and describe items the very best I can. I want my customers to be happy, so please ask questions before purchasing. Returns are only accepted within 30 days of purchase, and return shipping will be at the buyer's expense. Shipping fees are not refunded.
I offer discount pricing on large quantity purchases. Please convo me if you would like pricing for a large purchase.
If ordering a bracelet, please check the size on the listing before purchasing.