Shipping methods and timing --------------------------------------- I ship via Israel International registered airmail Postal Service. ~ "Ready to ship" items are shipped within 5 business days of payment (Sunday to Thursday). ~ "Made to order" items are shipped within the time frame given in the specific item description. ~ I do my best to send out orders as quickly as possible. ~ After shipping, a registration number will be provided to you. ♦ For a shipping with tracking no. please select this shipping method in your order. *** ♦♦ Shipping internationally from Israel usually takes 14-28 days. Please note that delays could occur due to customs. ♦♦ According to Etsy's policy, buyers are responsible for all charges that are applied in their country when they are ordering from abroad. This includes VAT, customs, import taxes etc.
♦ If you need faster shipping, I can send your order via Express EMS service with an additional shipping cost. EMS delivery time is 2-7 business days. ► For EMS shipping rates and info, please send me a convo before purchasing ◄
I wrap all orders in bubble wrap to ensure safe arrival to their destination. ♥ If your item is a gift, I will be happy to include a personalized note from you, just let me know. ♥
Shipping address ----------------------- Orders will be shipped to your ETSY address provided, unless you ask me to send it to a different address. Please make sure that your PayPal address matches your ETSY address.
Payment method --------------------- I accept payments via PayPal only. ♦♦ If you don't have a PayPal account, you can pay directly through the PayPal site by credit card. Check out this "how-to" quick guide: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/ ***
Returns & exchanges
Returns or exchanges are accepted only if the item is received damaged or I make a mistake.
THERE IS NO REFUND FOR CUSTOM MADE ITEMS!
However, it is very important to me that you are happy with your new purchase; I'm available to answer any questions you might have before purchase. ♦ If for any reason you are not satisfied after receiving your order, please contact me so we can try to resolve the problem.
♦ I accept custom orders, just let me know what's on your mind and I'll be happy to create something special for you!
♦ Feel free to contact me with any question, I welcome good communication.
♦ Please note that colors may vary from what you see on your monitor and the original artwork, but you can be sure that you'll get a colorful and beautiful item!
♦ According to Etsy's policy, buyers are responsible for all charges that are applied in their country when they are ordering from abroad. This includes VAT, customs, import taxes etc.