All orders will be shipped via USPS First Class mail or Priority mail (depends on order size and weight). Speed of delivery is not guaranteed. Please contact me in advance if you would like to upgrade to expedited shipping. We will ship most orders in 1-2 business days on receipt of your payment. Please update your correct shipping address. We will ship to the address provided by Etsy or a different address which you request. Buyers are responsible for any shipping costs caused by incorrect shipping address.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
100% Satisfaction Guaranteed is our mission. If the item you received is damaged, we will do the full refund or exchange; If you are not satisfied with the item received and want to do exchange, return shipping cost will be paid by the buyer. Refunds will be issued within 1-2 business days of receipt after inspection and approval. Original shipping charges are non-refundable. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Bulk orders and custom listings are welcome. Any question and concerns, please feel free to send me a conversation. I will get back to you ASAP.