This shop has the best essential oil. Scents are strong and true. Love how fast my products come after ordering. Packages are securely wrapped. Excellent customer service.
Jun 15, 2017 by Gloria Muhammad
Absolutely the worst purchase I've ever made on Etsy in 5 years. The oils were fine. All the bottles lids were not tight and black tape that was used to seal the lids left a sticky, black gummy mess all over my hands, my counter tops and the bottles themselves. I'm still cleaning up black marks in my kitchen. Oil disintegrated all the labels on every bottle. So now I'll either have to relabel them all or open them up to smell which one is which. I contacted the shop owner and told her of the BIG mess my order had come in and gave her every opportunity to offer a refund for the order. No offer was made except for the one bottle that was forgotten in my order. So now my bottles are missing oil and the labels. I will never shop here again!
We will do everything we can to keep the cost down without sacrificing the security of our packaging, including combining orders whenever possible and using the most economical shipping options to get your package to you on time.
We ship our packages with UPS Ground or USPS standard post. If you need an item by a certain date, feel free to message me, I can find out the estimated delivery date for you. If you would like an item sooner or with insurance we are happy to adjust the shipping cost.
While we always take great care with our items, there is little we can do to control how it is treated after it's handed off to a shipping company, so we try to err on the side of caution and package every order as securely as possible.
INSURANCE: We highly advise all buyers who are purchasing breakable items to convo us regarding the purchase of shipping insurance prior to checking out as we cannot be responsible for parcels lost in transit or damaged in shipping. Price of insurance varies by item, please convo us before completing your purchase.
Returns & exchanges
Should your receive an item that you feel is not as described, we will take all reasonable measure to resolve the issue.If you are not pleased with an item please let me know within 3 days of receiving it. I will give a refund of the item price once it has been returned.
We may reuse shipping supplies to reduce shipping costs.