We ship International orders via USPS first-class mail International. This will usually take an average of 10 to 16 business days after your item is shipped, however due to clearance through customs, "Shipping Times Can Increase Between 30-45 Business days". Shipping charges are dependent on weight. Please check pricing PRIOR to ordering for international orders Please also check that the item you order will have no issue going through customs. Once we ship, and provide you with your tracking number, we are NO LONGER responsible for your package or custom fees. **Please ask for INSURANCE if you are not sure that your package will make it to your doorstep. If you are using PayPal for payment, please insure that the address you provide matches the address of your Pay Pal Account
** We combine shipping when multiple items are purchased - once your package is prepared and weighed, I will adjust the shipping charges if you were charged too much for shipping.
**INSURANCE is only available if you decide to upgrade to express mail. Registered Mail is available also at an additional cost. We will send you a copy of the usps receipt which has the date, destination country and weight of the package as proof of delivery UPON REQUEST.
**If you would like to request a shipping method other than International First Class, Please message me and I will give you a quote.
Returns & exchanges
**Refunds and Exchanges: Refunds or Exchanges are not allowed for International orders. For U.S, Puerto Rico, and Canadian Residents, to return an item please package it carefully, pay the postage costs and pack a copy of your original invoice details. Items are your responsibility until received by us so we recommend you use a recorded delivery service. If a return is the result of our mistake we will also refund your return postage charges.
If you don't have your original invoice available please write your order number and email address clearly on a separate piece of paper and include this with your return so that we can trace your original order.
Please send all returns to: Nancy Reames 435 Seaside Ave #502 Honolulu, HI 96815
If you would like to place a special order or request, please send me a message and we will create a custom order for you.