•••After ordering ready to ship items, all order are made ready to send in 2-5 days.
BUT: If they are custom made items, which need to be knitted and crocheted first, these orders can take some weeks up to some months to be ready to send.
The regularly shipping time ( with priority mail from Germany) to USA takes 7-15 days time, but delivery time can change because of inadvertent and unexpected reasons.
All orders are hand packed by me with care and attention.
I prefer payments via PayPal, but also accept intenational bank transfer.
Returns & exchanges
LOST IN THE MAIL:
Refunds and or replacements will not be given if an item has been lost in the mail. If you are concerned about the possibility of a lost package, please contact me about adding insurance to your order.
EXCHANGES AND RETURNS:
If buyer decides after items arrives that it is not what they wanted, an exchange can be made within 7 days if receiving item. Buyer pays for return shipping as well as shipment of exchanged item.
I'll try to make all my best for my costumer happiness, please don't hesitate to contact me if you are not satisfied with your purchase or with my knitting and crocheting service before leaving negative feedback. I will try to resolve the problem, if possible.