All items are shipped via the United States Postal Service within 2 business days(excluding holidays) of purchase. Please message if you need different shipping or would like more than the $50 insurance included with domestic priority shipping.
International shipping is available. If the location you wish to have an item shipped to is not available on the shipping menu, please message for a shipping quote and further details.
Due to poor past experiences, there are a few countries to which I will not ship. Thank you in advance for your understanding.
Payments may be made via Paypal, credit and debit cards through Etsy, and Etsy Gift Cards. If using the e-check option on paypal, payment takes at least 5 days to clear and your item will not ship until payment clears. Please do keep that delay in mind when ordering on a schedule.
If payment is not received within 5 days, the sale will be canceled. Please message in advance if payment arrangements need to be made.
Also, if you are not comfortable with using online services for payment, I will also accept money orders, but they must be received within one week of initiation of the purchase. (During the holidays, I understand the mail runs more slowly, and will work with you.) Please message me in advance to purchase using a money order.
Returns & exchanges
If for any reason you are unhappy with your purchase, please message immediately and an amicable solution will be worked out. Shipping costs are not refundable. With exceptions for extenuating circumstances, items must be returned unworn and within 48 hours of their receipt. Thank you for understanding.
Please do remember that vintage items are not new. They have been previously used and generally tend to show a bit of wear and tear. I do my best to accurately describe their condition and make note of any extraordinary damage or wear.
Please make sure your shipping information is correct. The Mermaid's Tailleur Vintage will not be held liable for lost packages or incorrect shipping information.
Items can be reserved for up to 7 days. Please message to request a reservation. If the item is not purchased within the amount of time agreed upon in advance, it will be relisted in the shop.