I ship domestic packages via United States Postal Service First Class and will mail within 2 business days of receiving your payment for ready made items and normally within 7-10 days for single custom orders. For bulk orders usually 2-3 weeks delivery, depending on orders I have pending, supplies readily available, the difficulty of your pieces and quantity of the pieces in your order.
During busy holiday seasons, see my Shop Announcements for special delivery and up to the minute turn around time on custom orders. If you would like insurance or delivery confirmation, just let me know before you pay and I'll adjust your balance. I cannot be responsible for any lost shipments, although I have never had any problems with USPS in the past. I will refund shipping overages of $3.00 or more.
Prompt PayPal, Credit Card or Check payments. Orders are begun once payment is received.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be happy with your purchase as well as my customer service. I will do my best to achieve that result. However, if you find that an item does not work out for you for whatever reason, you may return it. Please communicate your intention to return the piece within 3 days of your receiving it. I must have the piece back within 21 days of your receiving the item. Return items must be mailed at your expense and with insurance.
If you have any questions, or want something a little different from what you see in my listings please contact me - I HEART custom work.
These pieces are handmade by me and are unique one of a kind pieces. No two pieces are exactly alike. There may be tool marks on these pieces and that is not to be considered a flaw but more like "Personality". I take pride in my work and I would not send anything out that I would not be willing to wear myself. Hundreds of happy customers prove that. :)