IMPORTANT ! ! ! WE NEED ONE MEASUREMENT FROM YOU. The fourth picture in the listing shows how to take this measurement. Please measure from the nose of your bottom step up to the landing. The size of your railing depends on this measurement for exact fit. If this is for one step only please indicate this in the comments at checkout. Please contact me if you have a unique situation you can send pictures--that always helps.
Handmade in our small shop outside of Pittsburgh, PA. Custom options available! Material: The cap is decorative about 1 3/4 inches wide; posts are made of thick walled 1 inch square tubing. The base plates are 1/4 inch steel plate with a solid weld to the post. We provide aluminum covers for each base plate. Hardware: The price includes your choice of concrete anchor bolts, or wood lag bolts. Let us know what you want you can even get half one and half the other based on your situation. Please let me know in the notes or send a message. Uses: mounts easily to brick, concrete, or solid wood. Finish: All steel products are shipped pre-coated with gray primer. We now offer 3 finish colors as well keep in mind that try as we might to protect them the paint can be scratched in shipping. Please consider this, painting adds to the length of time before shipping. Uses: mounts easily to brick, concrete, or solid wood. Adjustable: Ships as three pieces the posts attach--via button head bolts and U-clips--at most any step angle to match the slope exactly. Curl style: If you need to match the old style curl let us know in the comments. Shipping: Once ordered, your rail will be shipped in 3-5 business days.
We ordered 2 of the 3' rails for our new back porch and we couldn't be happier!
And, they got here a day earlier than expected.
They look great and they are very solid!
1 day ago by Pamela
Superior quality craftsmanship - clear installation instructions, and a perfect fit. We love it! Thank you!!
Jun 27, 2018 by jessica henon
It's a welcome addition to the front of the condo and, of course, makes the "too high" step navigable! Quality is great. You guys really know how to wrap! It took as long to unwrap it as it did to install it! It was a challenge, but fun. Thanks for the great service.
Apr 27, 2018 by Pat
Shipped quickly and a mistake was corrected easily and quickly
Mar 27, 2018 by Patricia
Absolutely perfect railing for three steps down to the deck. Loks beautiful. Bronze/brown color blends in perfectly with the trex. Thank you!
Etsy lists only one shipping level for the United States. Some railing is pre-made at my shop others I make quickly as ordered. Rails are shipped in 2-5 days depending on the type and on the production schedule which runs Tuesday to Thursday with the majority of the shipping happening on Thursday. I typically us UPS but reserve the right to switch carriers if circumstances dictate.
Credit Card payments are processed through Etsy--they do a great job.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
We charge a 15% restocking fee and buyers must pay return shipping.
I frequently take custom orders with various modifications to our railings. These are shipped in the same 2-5 day window. Contact us for more information on the cost of making the perfect rail for your situation.