I ship via the USPS. Since your order is hand made, it may take up to 2 weeks to get to you. I will mail your order to the address you leave with your Etsy order, unless otherwise specified.
AN IMPORTANT NOTE ABOUT SHIPPING: Due to my touring schedule across the USA, your order will usually take up to 2 weeks to ship.
RUSH ORDERS: ~NO MATTER WHAT THE ITEMS MIGHT BE~ always, Always, ALWAYS Convo me FIRST to make sure I am at home and have access to the supplies to fill your order! I do not travel with all of my supplies (sometimes it is just a carry on bag with clothing, makeup, a bit of paper and glue, and that's it!). Rush orders may also have an additional shipping charge.
For orders outside the USA, any Customs fees charged by the post office are the sole responsibility of the buyer to pay.
I accept PayPal and most credit cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If there is a problem with your order, please let me know. I will work with you to make it right! No refunds after 30 days receipt of items. Thank you!
I accept custom Silhouette orders. Please Convo me with what you have in mind.