Cricket Giggles Jewelry & Gifts ships our items in secure packaging to ensure your items arrive safely. We ship via USPS and will provide a tracking code or customs ID for your convenience. We typically ship out orders in 1-3 business days. Please contact us with any questions.
If an address appears incomplete or is not accepted by the carrier, we will contact you. After three (3) attempts to contact, if we do not receive a response, the order will be canceled and the order total refunded. You may replace your order with the complete shipping details. If the carrier accepts the address, but is unable to deliver and it is returned to us, we will refund you the cost of the product, but not the shipping cost; we are not responsible for incorrect shipping addresses. If an order is returned and a re-shipment is request, buyer is responsible for added shipment fees. Again, we will attempt to contact you three times before shipping your order.
At Cricket Giggles Jewelry & Gifts, we accept all major credit cards used by Etsy, as well as Etsy gift cards and PayPal. Please contact us with any questions or concerns.
Returns & exchanges
Refunds will be issued for price of product only, within 14 days of receipt. If product is damaged due to shipping, we will review the situation to determine refund amount. Return shipping costs are the responsibility of the buyer.
Interested in custom orders? Feel free to contact us! We are always up for a challenge!