Please allow the time frame as noted for custom orders( up to 2 weeks during busy times) to ship. All other plant orders/ DIY planters may ship in 3-5 business days. Please contact us if you need a rush order.
We ship via 2-3 day USPS priority mail to minimize the transit time. We are not responsible for delays due to weather conditions. Please contact us if you prefer a different mail carrier
**PLEASE VERIFY SHIPPING ADDRESS IS CORRECT. NOT responsible if wrong shipping address is provided. NOT responsible for undeliverable addresses. This will force the package to be returned to sender and may take weeks to be returned into my possesion resulting in plant death. These are living plants and therefore perishable, so they need to be opened immediately upon arrival. When you receive your order, please gradually re introduce to bright natural light. We are not responsible for maintenance of the plant in your possession. Please refer to care instructions for more details.
**Please no P.O. Box addresses, residence only.
There is an 8% sales tax applied for CA residents.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Succulent gardens are fragile, which is why we try our best to package them as safely as possible. Upon arrival make sure to immediately take out of the packaging and provide bright natural light (not in direct sun) and allow them to settle in their new environment. Make sure to provide bright filtered natural light. These are living plants and we are not responsible for maintenance of the plants in your possession. Please refer to care instructions for more details and don't hesitate to ask any questions! **No refunds for living plants orders.** Please notify me within 48 hours of receiving your order if there is any issue. Shipping costs are non-refundable.
It is important not to over water your succulents! Please refer to care instructions.