Please note this is an international transaction and shipping to USA and Canada takes between 3 and 5 weeks (Europe and rest of the world, 3 to 8 weeks). It may take longer, especially for international customers if customs in the destination country holds the package. All international customs, taxes and duties are the responsibility of the buyer.
We will ship your order ASAP Monday through Friday. All the orders are typically shipped within three business days of receiving cleared payment. We will send you a confirmation email on the day we ship your supplies.
We ship all orders via DHL, UPS or USPS. National post service is currently not available, therefore shipping rates to Europe/Asia are expensive.
Customer is responsible of providing us with a correct phone number that we can use to contact her/him.
Restocking fee is 25% of the listing price. No cancellations after 12 hours of placing an order. No refunds on shipping that has been done.
For custom orders please feel free to contact me.
I accept eChecks, Direct payment and major credit cards through Paypal. To maintain fast shipping and turnover, I do not accept money orders at this time. If you don't have a Paypal account simply check out as a guest. PayPal is a secure server so you can feel safe shopping. Paypal takes: - Credit cards - E-checks (takes 4 days to clear) - Paypal Balances.
Returns & exchanges
If you ever feel that the item you purchased is not what you expected, please contact me within 3 days of receiving it. I would like to offer an exchange for the items that hasn't been used or damaged. The return postage is the sole responsibility of the returnee.
Restocking fee is 25%.
I shop on Etsy as well, and we believe each purchase should be a pleasant experience. :)
If you have an questions or concerns about the color, quality, size of the item, please feel free to contact me before placing an order!