**Tracking is not available on NZ international airmail*** Tracking service costs an additional $45USD and requires a contact phone number. We ship International orders via NZ airmail. If you do not receive your jewellery (allowing for reasonable delays in postal system!) we will send you another. Overseas airmail takes 5-10 working days as a rough guide, but there is no guaranteed exact time frame, every so often the post takes a little longer than quoted. If you are concerned please convo me.
We ship within 3 working days of receiving your payment, our aim is to get your jewellery to you as quick as possible, as we know what it is like to wait and wait (NO FUN!) Exceptions to this are if we are out of a certain part or material, in which case we will convo you to let you know of any delay.
New Zealand customers will recieve jewellery via courier. There are 2 options for this, Non-signature or Signature required, I send via non signature required unless you request otherwise.
If you are not satisfied with your purchase, or the person you have bought it for would prefer something else, please convo us, we accept returns or exchanges. Return postage is the responsibility of the purchaser, as is postage of a substitute item. Etsy and PayPal fees are not refundable however.
I am often asked if I am able to do wholesale orders, it is hard to compete with the mass produced jewellery here on this site, our Etsy prices are low already considering the rare nature and quality we deliver, so wholesale is not going to be a huge discount.
I have been very happy to become a part of Etsy, and I hope you enjoy looking at my store, thanks for reading through all this!!